List of all privacy notices for transport, streets and highway services.
Tree Team
Town Hall, St Ives Road
Maidenhead SL6 1RF.
Telephone: 01628 796134
Email: trees@rbwm.gov.uk
General Data Protection Regulation, Article 6(1)(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Personal data is supplied by service users by email, by phone, in writing, in face to face meetings, by completing on line forms on our website. Personal data may also be supplied/logged by other service areas within the council.
Name, address, contact details and details of the issue raised.
When payments are made for our services such as pre-application advice and high hedge complaints, this will include payment details such as credit or debit card.
We use personal data so we are able to contact the person who has made an enquiry or service request, to provide a response and further communicate as necessary.
Access is available to the Tree Team and other service areas, where those services also have responsibilities under the above Acts.
Other service areas within the Council who also have responsibilities under the above Acts:
Highways, Outdoor Facilities, Planning, Legal Services, Insurance and Risk Team. Law enforcement agencies such as the Police.
Planning related information and High Hedge Complaints stored on the Uniform software system is held in perpetuity, and issues related to council trees stored on the Confirm software system is currently stored indefinitely. Personal contractor information is stored for as long as the contractor remains on the council’s contractors list.
Does your service utilise automated decision making? – No.