Council tax communication
The council is now sending e-mails, SMS messages and voice messages to residents who have missed a council tax payment. See our webpage for more information.
Sign-posting to key sites, for example the Met Office and Power companies.
If you need to report an emergency situation, such as a fallen tree or branch that is an immediate danger to the public outside normal office hours, please call us on 01753 853517.
Check the latest weather warnings by visiting the Met Office website.
The Met Office also provides some simple steps you can take to stay safe, healthy and "WeatherReady" at this time of year. You can find more information on being "WeatherReady" on the Met Office website.
Make sure you listen out for weather updates on the radio and TV, visit the internet, including the Met Office website or look at newspapers. We tend to get fair warning of a likely event and its impact.
You can check the latest weather warnings on the Met Office website.
Strong gales can cause power lines to come down. Plan for power outages by visiting the Scottish & Southern Electricity Networks (SSEN) website. These are the people who maintain the power lines - no matter whom you buy your electricity from.
Priority services for the elderly, vulnerable and those with various medical conditions are available, which you can sign up for free depending on your circumstance. You can sign up online:
Consider creating an emergency plan for you, your family, community and your business.
Consider your pets and animals and what the weather will do to them.
If you are over 65 or have a long term health condition you should remember to:
During severe winter weather, it's important to make sure vulnerable people are safe. Our adult social care team are there to support the council's most vulnerable residents to make sure they are keeping safe and warm.
Outside normal office hours please call us on 01753 853517.