Council tax communication
The council is now sending e-mails, SMS messages and voice messages to residents who have missed a council tax payment. See our webpage for more information.
Tap 4 Lasting Change is a cashless donation scheme designed to help end rough sleeping in the Royal Borough of Windsor and Maidenhead.
This is a new way of helping to support the delivery of effective services for rough sleepers in the borough. You simply tap a debit card on a donation point to donate a fixed fee of £3. The donation points also accept Apple or Google Pay.
Donations raised by Tap 4 Lasting Change will fund individually tailored support programmes for rough sleepers in the borough to help them make real life changes as part of our rough sleeper pathway.
A rough sleeper pathway covers the journey from first contact with a rough sleeper through an initial assessment of needs to identifying and accessing tailored support and eventually gaining secure accommodation. For everyone, this journey will be different and may have steps which overlap and even repeat.
Donations points can be found in the following locations:
As the scheme celebrates its first successful year, the council is praising the community's incredible generosity and is expanding the scheme so all shops and other premises can now support it - simply by displaying a poster in their window.
Using a smartphone, people can then scan a QR code on the poster to visit a secure website portal and donate £3, £5 or £10 to help end rough sleeping, making either a one-off donation or a regular donation.
To participate in Tap 4 Lasting Change, you can download a poster to display at your premises or by emailing rough.sleeping@rbwm.gov.uk.
The success of the borough’s rough sleeper pathway relies on good quality, suitable and affordable accommodation. We already work with lots of landlords in the borough but we are always keen to increase the supply of accommodation.
If you think you have a suitable property which could be used for stage one, stage two or stage three of the pathway we would like to hear from you. Please email: homelessness@rbwm.gov.uk.
If you are concerned about someone over the age of 18 that you have seen sleeping rough in the borough you can alert StreetLink. Streetlink will notify us so we can connect them to support.
Housing Service
Royal Borough of Windsor and Maidenhead
Town Hall
St Ives Road
Maidenhead
SL6 1RF
United Kingdom