FOI000882 FOI Procurement

Short Description
CRM Contract Process
Reference number
FOI000882
Date
23/09/2024
Request

Proprietary Customer Relationship Management (CRM) System
The Royal Borough of Windsor and Maidenhead Council
Published date: 2 February 2023

There were two purchases:

(1) A CRM awarded to Jadu Creative Ltd

(2) A CMS awarded to Big Blue Door

For each system please supply, how many organisations took part in the procurement exercise, and what the competing organisations bid for each system?
 

Response