196501-482794 FOI Parking

Short Description
Parking Information
Reference number
FOI196501-482794
Date
30/04/2024
Request

PARKING INFORMATION        ROYAL BOROUGH OF WINDSOR AND MAIDENHEAD
Subject    Topic    Answers

Financial data 2023/2024 tax year    

   Car park revenue    
   Car park costs    
   Car park net     £-   
   On-street revenue    
   On-street costs    
   On-street net     £-   
   Total revenue     £-   
   Total costs      £-   
   Total net     £-   
   Clarification comments    

Financial data 2022/2023 tax year    

   Car park revenue    
   Car park costs    
   Car park net     £-   
   On-street revenue    
   On-street costs    
   On-street net     £-   
   Total revenue     £-   
   Total costs      £-   
   Total net     £-   
   Clarification comments    

Financial data 2021/2022 tax year    

   Car park revenue    
   Car park costs    
   Car park net     £-   
   On-street revenue    
   On-street costs    
   On-street net     £-   
   Total revenue     £-   
   Total costs      £-   
   Total net     £-   
   Clarification comments    

In-house organisational structure for Parking Services    

   Job titles used and number of FTEs for each    
   Name of Directorate    
   Name of Service / Team    

IT systems used    

   Permits    
   PCN processing     
   Clarification comments    
   Contractor name(s)    

Outsourced Parking Contract(s)    Length in years and months    
   Quantity    
   Start date    
   Total value    
   Clarification comments    

Procurement of customer service activities (contains drop-down lists)             Correspondence via email    
   Correspondence via post    
   Correspondence via telephone    
   Freedom of Information Requests    
   Payments    
   Permits    
   Season tickets    
   Clarification comments    
   Contractor name(s)    

Procurement of enforcement & parking functions (contains drop-down lists)    CEOs    
   Dispensation / waivers    
   Enforcement Agents (bailiffs)    
   Foreign vehicles     
   Formal stationery (hard copy PCNs and ticket carriers)     
   Mobile camera vehicles    
   Parking bay suspensions (events, street works, etc)    
   PCN case review stage 1 (informal challenge)     
   PCN case review stage 2 (formal representation)     
   PCN case review stage 3 (Traffic Penalty Tribunal Appeal)     
   Static cameras    
   Vehicle recovery    
   Clarification comments    
   Contractor name(s)    

Procurement of  supplementary functions - do CEOs undertake any of these non-parking duties? (contains drop-down lists)    

   Abandoned vehicles    
   Anti-social behaviour    
   Blue Badge fraud    
   Fixed penalty notices for environmental offences (dog fouling, graffiti, fly-posting, littering)    
   Clarification comments    

Procurement of maintenance roles (contains drop-down lists)    

   Car park barriers     
   Car park lines and signs    
   Car park payment machines    
   Car park structures    
   Car park surfacing    
   On-street lines and signs    
   On-street payment machines    
   On-street surfacing    
   Clarification comments    
   Contractor name(s)    

Payment methods available (contains drop-down lists)    

   Free of charge    
   Pay at machine    
   Pay by app    
   Pay by phone    
   Pre-booking     
Penalty Charge Notice data (quantities for 2023/2024 tax year)    

   Issued at all sites    
   Issued at car parks    
   Issued at on-street sites    
   Issued by CEOs on foot    
   Issued by mobile camera vehicle    
   Issued by static cameras    
   Clarification comments    

Penalty Charge Notice data (quantities for 2022/2023 tax year)    

   Issued at all sites    
   Issued at car parks    
   Issued at on-street sites    
   Issued by CEOs on foot    
   Issued by mobile camera vehicle    
   Issued by static cameras    
   Clarification comments  

Penalty Charge Notice data (quantities for 2021/2022 tax year)  

   Issued at all sites    
   Issued at car parks    
   Issued at on-street sites    
   Issued by CEOs on foot    
   Issued by mobile camera vehicle    
   Issued by static cameras    
   Clarification comments  

Supply side data (Number / quantities for latest year)    

   Back office staff    
   Car park sites    
   CEOs    
   Permits in circulation    
   Spaces in car parks    
   Spaces on-street    
   Clarification comments (specify year of data)    

Response