196501-408835 FOI Complaints

Short Description
Compensation Payments Policies
Reference number
FOI196501-408835
Date
05/10/2023
Request

One of the remedies that the Ombudsman suggests as a result of complaints that are upheld is that compensation / redress payments should be made to the complainant. 

Please provide copies of any internal documents or policies used by the council when deciding how much compensation / redress should be made to members of the public following complaints they have made. 

Response