Under the Freedom of Information Act 2000, I kindly request information regarding the Customer Relationship Management (CRM) and Content Management System (CMS) platforms used by your council.
1. CRM Platform Information:
a. What CRM platform does your council currently use?
b. When is the contract end date for the CRM platform?
c. When was the CRM contract last re-tendered?
d. Could you please provide the contract value for the CRM platform?
(Please note that invoices exceeding £5,000 are required to be accessible to the public.) e. Is there an intent to release a tender for CRM platforms in the foreseeable future? If so, kindly provide an estimated timeline or relevant details.
2. CMS Platform Information:
a. What CMS platform does your council currently use?
b. When is the contract end date for the CMS platform?
c. When was the CMS contract last re-tendered?
d. Could you please provide the contract value for the CMS platform?
(Please note that invoices exceeding £5,000 are required to be accessible to the public.) e. Is there an intent to release a tender for CMS platforms in the foreseeable future? If so, kindly provide an estimated timeline or relevant details.