196501-301267 FOI Communications

Short Description
Social Media Policy
Reference number
FOI196501-301267
Date
07/12/2022
Request

I am writing to request the following information and responses to the following questions under the FOI Act. 1) A copy of your corporate policy on the use of social media in investigations. (please state if you do not have one). Please include any additional guidance/code of practice for this activity when it includes the monitoring or accessing of information published on social media that is either publicly available or requires additional access e.g. to be ‘friends’ with an individual, to have password and login details. 2) Does your Local Authority conduct overt and/or covert social media intelligence and/or monitoring? If the answer is yes, please explain what types– e.g. profiling individuals, conducting investigations, monitoring individuals/groups/ locations – if possible, state the purpose of such activity and how regularly it is used, including any recent relevant figures (for the last five calendar years, if available). 3) If the Local Authority has conducted covert social media monitoring, please confirm the number of RIPA warrants obtained in the last five calendar years for this purpose. (2017-18, 2018-19, 2019-20, 2020-21, 2021-22) 4) Please confirm whether or not your local authority has purchased or uses software and/or hardware to conduct social network / social media monitoring and/or in relation to sentiment analysis. 5) If you answered yes to 4), please state the name of the company or provider. 6) If you answered no to 4), please, please state whether the local authority has developed internal methods to conduct social media / social network monitoring and be as specific as you can about these methods– when and how they are used and what happens to any data gathered.

Response