196501-258752 FOI Planning Enforcement

Short Description
Domestic Heat Pump Complaints
Reference number
FOI196501-258752
Date
04/08/2022
Request

I would like to know the following: The number of complaints submitted to the council in relation to the installation of a domestic heat pump, specifically in regards to a loss of amenity. I would like the data sets for the following time periods: August 01, 2020-July 30 2021 August 01, 2021-July 30, 2022 I would also like to know the number of complaints during these periods that were upheld -- and in how many cases a heat pump was ordered to be removed. Furthermore, if possible through a keyword search, I would like to know how many complaints specifically cited the following: loss of light, excessive noise, intrusion of privacy. If this is not possible, or would exceed the cost limit, this can be omitted. In the most recent 10 cases in 2022, I would like to know any summary of the complaint you have on file. Again, if this would exceed the cost limit or it is information you do not have, please omit.

Response