Council tax communication
The council is now sending e-mails, SMS messages and voice messages to residents who have missed a council tax payment. See our webpage for more information.
The Emergency Planning Service coordinates the council's readiness and ability to respond to major emergencies and events which threaten the lives and livelihoods of the community.
During office hours see our Emergency Contacts page.
Out of Hours see our Emergency Duty Service (EDS) page.
Emergencies happen all the time and are managed by the relevant emergency services, utility companies and the council. Some emergencies require a more multi-agency response involving a wider range of responders including National Highways, the Environment Agency and the UK Health Security Agency, these include:
Along with other organisations, we identify potential risks within the council area and try to respond to all eventualities by ensuring services across the council are ready to work to prepared plans. We check with other agencies, such as the emergency services and our neighbouring councils, to ensure all our emergency plans complement one another.
Our work isn't just about planning for emergencies but also involves specific work that reduces the risks of emergencies happening. These include:
We actively promote and support communities, schools, care providers, businesses and individuals to be prepared and have plans. You can also take a look at GOV.UK's Prepare Campaign to help you prepare for emergencies, be more informed about hazards, and get involved in activities to support yourself and your community before, during and after an emergency.
We provide information and advice concerning events planned to take place. These events range from small local fayres to larger sporting or entertainment events, agricultural or military shows and carnivals. We provide this advice through the Safety Advisory Group (SAG).
Where they are planned in flood risk areas or adjacent to significant risk sites.
The Emergency Planning Service, known as JEPU (Joint Emergency Planning Unit) provided by West Berkshire District Council in partnership with Bracknell Forest and the Royal Borough of Windsor and Maidenhead councils, ensuring a consistent approach to emergency planning and response across all three areas.
The Emergency Planning service's objectives are:
To achieve these objectives we work with several other organisations that may respond to an emergency also. In particular, we work in partnership with the other Berkshire Unitary Authorities and the Thames Valley Local Resilience Forum. This is a forum that allows all local, national and specialist responders to work together to identify risk and work on plans and processes to mitigate the risks and respond to emergencies as effectively as possible.
Emergency Planning
Royal Borough of Windsor and Maidenhead
Town Hall
St Ives Road
Maidenhead
SL6 1RF
United Kingdom