Support for carers

We recognise and value the role of informal Carers and see Carers as vital in planning and providing support to the person they care for.

Carers referral form

The term 'Carer' may be unfamiliar to you and it may seem strange to be described as one. In the UK, millions of people provide unpaid care or support to an adult family member or friend, either in their own homes or somewhere else. We use the term 'Carer' to describe anyone who looks after someone or feels responsible for someone who cannot manage at home without some support. This may be because of illness, disability, mental ill-health, learning disabilities and problems with drug and alcohol misuse.

'Caring' for someone covers lots of different tasks, like helping with a person's washing, dressing or eating, taking them to regular appointments or keeping them company when they feel lonely or anxious.

Giving care and support to someone can have an impact on your life. It can affect your mental and physical health. You may feel tired, or find it hard to stay in employment or take part in social activities. 

Young carers

Royal Borough Family Action is committed to making sure that caring is a positive experience for all their young carers between the ages of 5 - 18 years old. 

There is no time limit to how long a family can access support from Family Action Young Carers, as long as there continues to be a support need for a caring role within the family.            

Services include:

• One to one support, referrals and signposting,
• Targeted group work, respite activities,
• Representation at meetings, training for professionals.

Contact us by email: rbwm.yc@family-action.org.uk or telephone: 01628 626991.

What help can you get?

A Carer's assessment will look at the different ways that caring affects your life and work out how you can carry on doing the things that are important to you and your family. Your wellbeing will be at the heart of this assessment. View our referral process.

You can have a Carer's assessment, regardless of whether the person you care for has eligible needs.

You may be eligible for a Carers Time Out Card, which gives access to a leisure centre to have a break from caring and to care for your own well-being.

• Apply for an unpaid carers: Timeout card
• Apply for a carer visitor permit
• Apply for a blue badge
• Apply for a disabled parking bay
• Apply for a companion bus pass
• Apply for a clinical waste collection
• Apply for help to put the bins out

How do I get a carer's assessment?

To enquire, call: 01628 683 744 or email adultsocialcarefrontdoor@rbwm.gov.uk.

You can also complete our Carers Referral form online.

The right help, at the right time

We will offer you advice and guidance to help you with your caring responsibilities and help you look after your own wellbeing.

You may also be eligible for support, such as a direct payment to spend on the things that make caring easier; or practical support, like arranging for someone to step in when you need a short break, known as respite care.

Respite care is important to both Carer and the cared for person. For the Carer it provides a break from their normal caring routine. For the cared for person it is an opportunity to enjoy a different environment or activity while receiving the care they need.

You may just prefer to be put in touch with local support groups, so you have people to talk to.

You can also complete our Carers Self Assessment form to help you and your social care coordinator work out what your needs are in relation to your caring role, and what outcomes you would like to achieve by having support.

Carers self assessment form

Carers UK

Are you looking after someone?

Get the support you need with The Royal Borough of Windsor and Maidenhead’s Digital Resource for Carers hosted by Carers UK.

Resource includes : e-Learning modules, factsheets, interactive guides, personalised support, and information split into the following areas:

• Health and wellbeing, support for caring;
• Technology and caring, financial planning; working and caring.
• Access to all to the Carers UK care co-ordination App, Jointly.
• Young Adult Carers: an e-Learning resource for young adult carers now in adult services.
• Plus our own local information for carers.

Visit carersdigital.org and use our unique access code DGTL8874 to create an account for free.

The Advocacy People

The Advocacy People is an independent charity that specialises in the provision of advocacy and related services. They provide support through well-trained advocates who enable their clients to express themselves, ensuring that everyone who uses health and social care services can have their voice heard on issues that are important to them.

See the The Advocacy People website for further information.

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